Real-time case information anywhere, anytime, on any device

For child welfare professionals, case management encompasses the organization of people, data, processes and policies. And as every caseworker knows, the ability to manage these elements successfully is essential in fulfilling day-to-day duties and effectively serving children and families.

Case/Child Information Included:

Real-time case information anywhere, anytime, on any device</p

Family details

• Child’s name, age, gender, preferred language, sexual orientation, and most recent photo
• Biological parent’s name, age, preferred language
• Each sibling’s name, age, gender, and most recent photo
• Location of siblings

Episode details

• Date/time of episode (e.g. removal date/time)
• Length of time in care
• Current location (e.g. Foster Home, Residential)
• Caregiver’s name, phone, email, and address, with the ability to “visit now”
• Date next visit is due
• Daily rate paid to caregiver

Milestones

• Type of milestone (e.g. case, legal)
• Due date
• Lead attorney
• Outcome

Healthcare details (medical, dental, behavioral)

• Treatment history, including scheduled appointments
• Prescription history
• Medicaid ID
• Immunization date
• Medical records
• Allergies
• Primary doctor, including phone and address
• Dentist, including phone and address
• Psychiatrist, including phone and address
• Emergency Contact, including phone and address
• Specialists, including phone and address
• Insurance/HMO info

Education details

• School history, including type, phone, address, and contact person
• Current grade, program type, and status
• Courses and performance per course
• Attendance history
• School mobility, including the reason for each change in school

Legal details

• Legal history, including type of legal action, date/time, judge, magistrate, attorney, result and date completed
• Type of legal action
• Scheduled date/time of legal action
• Judge/magistrate, including contact information
• Attorney, including contact information
• Result of the legal action and date of completion

Extracurricular activities/interests

Documents associated with each case/child

Real-time case information anywhere, anytime, on any device

Sample Caseworker Hub Screens